WARRANTY STATEMENT

30 DAY Satisfaction Guarantee

If for any reason you are dissatisfied with any WORX product, you can return the product, along with proof of purchase, within 30 days for a full refund.
 

If your WORX product becomes defective due to faulty materials or workmanship within the specified warranty period of;

• 24 months for DIY and light trade use, from
the date of purchase.
 

We guarantee to repair or replace all defective parts free of charge, repair products subject to fair wear and tear, free of charge, or at our discretion, replace the unit free of charge to ensure minimum inconvenience to the customer. Your warranty is subject to the following conditions:

• Proof of purchase date and a valid receipt is
produced.
• The product has not been misused.
• The product has not been used for Professional
purposes.
• Unauthorized persons have not attempted
repairs.
• The product has not been used for hire
purposes.
• The product has not sustained damage through
foreign objects, substances or accidents.
• Damage is not a result of fitting non-approved
accessories.
 

To claim the guarantee, you will need to submit proof of purchase to the seller or an authorized repair agent.

You can check the location of your nearest authorized repair agent by contacting us at:

Positec USA, Inc.
Charlotte, NC 28216
PHONE: 1-866-354-WORX (9679)

This warranty does not apply to accessories. This warranty applies only to the original purchaser and may not be transferred. All repairs and replacement tools will be covered by the limited warranty for the balance of the warranty period from the date of the original purchase. All repairs must use genuine spare parts.