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Q:When I purchased my trimme/edger I was told that I would receive replacement spools for FREE for life. Has this now changed??
A:That program is through Worx. You will need to contact them directly. They can be contacted directly at 866-788-7394.
If your WORX tool becomes defective due to faulty materials or workmanship within a period of 3 years from the date of purchase. If you are not completely satisfied with your WORX purchase you may return it for a refund, less shipping and handling charges, within 30 days of receiving your order.
Please call WORX Customer Care at 866-354-WORX (9679) to obtain a Return Authorization Number and our Returns Location address.