|Chuck Size:||1/4 in.|
|Handle Style:||Pistol Grip|
|RPM:||0 - 600 / 0 - 1,200|
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Q:I have a 3RILL drill I Purchased 4 years ago with a battery replacement guarantee. One of my RW9300 b batteries will not hold a charge. How do i get a free replacement battery? thank you
A:The free battery replacement is offered directly through Rockwell. Rockwell can be reached at 866-514-7625 for more information.
Q:I have a small Philips bit stuck in the chuck it is to short to get a grip on it with pliers any ides how to remove it without taking drill apart?
A:Please contact RockWell directly at 866-514-7625 for technical assistance.
A:CPO does not offer payment plans at this time
Q:the locking bit that hold in the drill fell apart and the small ball bearings fell out and I couldn't find them. I've looked and can't find bearing that small. How can I get some? The drill is only 3 months old.
A:Please contact Rockwell direct at 1-866-514-7625.
During the first 30 days after date of purchase, you may exchange a tool which does not work properly due to defects in materials or workmanship by calling our customer service hotline number 866-514-ROCK (7625) to obtain a Return Authorization Number and our Returns Location address. To receive a replacement power tool, you must present a dated proof of purchase and return all original equipment packaged with the original product.
The manufacturer warrants that, for a period of 2 years from the date of purchase, this product shall be free of defects in materials and workmanship. We will repair or replace, at our option, this tool during the warranty period, and we may require that the tool be sent postage prepaid to an approved service center with all original equipment and a dated proof of purchase. Any replacement or repaired power tool will only be covered by the limited warranty for the balance of the warranty period from the date of the original purchase. NOTE: This warranty does not apply to cosmetic imperfections resulting from normal wear and tear.
What is Not Covered
This warranty applies only to the original purchaser at retail and is not transferable. This warranty does NOT cover service or replacement of parts resulting from normal wear. This warranty does NOT cover accessories or battery packs. This warranty does NOT cover malfunction, failure or defects due to:
The manufacturer makes no warranties, representations or promises as to the quality or performance of its power tools other than those specifically stated in this warranty.
Contact our toll-free consumer service line at 1-866-514-7625 to receive a replacement tool or to be directed to an approved service center. When you make a warranty claim or send the tool for warranty service, you must also include a dated proof of purchase.
This warranty is only valid for products purchased and used in the United States of America, its territories or Canada. Any implied warranty granted under state law, including warranties of merchantability or fitness for a particular purpose, are limited to two years from the date of purchase. The manufacturer is not responsible for direct, indirect, incidental or consequential damages including, but not limited to, liability for loss of income arising from the purchase or use of the product. Some states and provinces do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. The manufacturer declines any responsibility in regards to civil liability arising from abusive use or not in conformity with proper use and maintenance of the machine as described in the operator's manual.
After the purchase, the manufacturer recommends proper maintenance of the machine and to read the operator's manual before using the machine.