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Rheem RTE-13 Electric Tankless Water Heater - 13 kW
Model#: RHMNRTE-13
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Condition:
New

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New
Brand new items;Full manufacturer warranty available
Reconditioned
Manufacturer inspected, repaired and tested items; CPO 60 day money back guarantee
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New or Recon items with possible minor cosmetic damage; CPO 60 day money back guarantee
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Returned items inspected, repaired and tested by CPO technicians; CPO 60 day money back guarantee

Rheem RTE-13 Electric Tankless Water Heater - 13 kW

Model#: RHMNRTE-13
Retail:
$239.99
Our Price:
$219.99
Sale Price:
$184.99
You Save:
$55.00 (23%)
In Stock
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Product Overview

Additional Information

Details

Continuous, on demand, hot water and a compact design means this Electric Tankless Water Heater is perfect for point-of-use applications.
Features:
  • Can heat a maximum of 4 gallons per minute
  • Energy efficient when compared to traditional water heaters
  • On-unit temperature control
  • LEDs indicate active element and standby mode
  • Standard 1/2 in. water connection
  • Rugged brass/copper heat exchanger
  • Great for homes, condos, hospitals, boats, offices, laboratories, and anywhere hot water is needed
Includes:
  • 13 kW Electric Tankless Water Heater - RTE-13

Specifications

Weight: 8 lbs.
Activation Flow: 0.40 GPM
Amperage: 54
Application: Point-Of-Use
Kilowatts: 13
Required Breaker: 60 Amp
Water Connection: 1/2 in. NPT
Wire Size: 6 Gauge

Reviews

Product Reviews

REVIEW SNAPSHOT®

by PowerReviews
RheemElectric Tankless Water Heater - 13 kW
 
4.3

(based on 35 reviews)

91%

of respondents would recommend this to a friend.

Pros

  • Works quickly (26)
  • Energy efficient (24)
  • Simple controls (18)
  • Long-lasting (7)
  • Easy to install (3)

Cons

  • Inaccurate controls (3)
  • Tough to install (3)

Best Uses

  • Small homes (19)
  • Home (18)
  • Office (10)
  • Large homes (4)
    • Reviewer Profile:
    • Homeowner (28), Avid do-it-yourselfer (12), Professional (8)

Reviewed by 35 customers

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Displaying reviews 1-5

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1.0

Do NOT buy!

By Lazlo

from Callahan fl

About Me Homeowner

Verified Buyer

Pros

  • Third Unit None Worked

Cons

    Best Uses

      Comments about Electric Tankless Water Heater - 13 kW:

      Never got to work. All 3 installed by Pris. Rheem customer support useless 3rd level tech would not use Himself. Said probable flow calve issue....

      Bottom line...not worth effort...buy something else.

       
      5.0

      DELIVERS BETTER THAN EXPECTED!

      By oldmisterfixit

      from Palm Bay, FL

      About Me Handyman, Homeowner, Retired

      Verified Buyer

      Pros

      • Easy to install
      • Energy Efficient
      • Long-Lasting
      • Precise Controls
      • Very Compact Design
      • Works Quickly

      Cons

        Best Uses

        • Home
        • Small Homes

        Comments about Electric Tankless Water Heater - 13 kW:

        Totally exceded my expectations...I am in awe, every time I turn on my hot water...Fantastic!

         
        5.0

        great product

        By jesse

        from georgetown , de

        About Me Homeowner

        Verified Reviewer

        Pros

        • Energy Efficient
        • Long-Lasting
        • Precise Controls
        • Works Quickly

        Cons

          Best Uses

          • Home

          Comments about Electric Tankless Water Heater - 13 kW:

          installed myself over four years ago and has never failed. does the whole house and saves on electric bill. great spacesaver as well. would highly recommend

          (1 of 1 customers found this review helpful)

           
          3.0

          1.5 gal. / min. realistic w/55 degree gw

          By spiderman

          from Delaware County, OK

          About Me Professional

          Verified Buyer

          Pros

          • Energy Efficient
          • Works Quickly

          Cons

          • Copper Pipe Requirement R
          • Required Service Upgrade

          Best Uses

          • Moderate Or Low Flow Use
          • Remote Use
          • Small Homes

          Comments about Electric Tankless Water Heater - 13 kW:

          Electrical service may need to be upgraded, requires a 60 amp 220 breaker and 6 guage wire. Uses compression fittings for half inch copper pipe. Do not confuse this with copper tubing, which is not the same outside diameter. If you are connecting to any type of plastic pipe, including pex, the copper pipe must exstend three feet on each side of the unit and a pressure relief valve must be installed. It would be a good idea to install flow restricting airators an all taps to insure even hot water flow. Also a low flow shower head should be installed. Even with all those requirements the unit is the most economical unit I have seen for moderate to low use environment.

          (6 of 6 customers found this review helpful)

           
          5.0

          really more than i expected

          By hippyroy69

          from mineola, texas

          About Me Handyman, Homeowner, Professional

          Verified Buyer

          Pros

          • Energy Efficient
          • Long-Lasting
          • Precise Controls
          • Works Quickly

          Cons

            Best Uses

            • Home
            • Large Homes
            • Office
            • Small Homes

            Comments about Electric Tankless Water Heater - 13 kW:

            i never run out of hot water and it is really quick to be hot

            Displaying reviews 1-5

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            Questions & Answers

            Do you have questions about this product?

            Get answers from real customers and in-house experts with AnswerBox.

            22 Questions | 31 Answers
            Displaying questions 1-10Previous | Next »
            • Electric Tankless Water Heater - 13 kW

              Q:

              Can this unit (or any other Rheem tankless unit) be used in a park model mobile home? Can any of them use propane? If it is flushed out and winterized can it be mounted on the exterior of the unit?
              Asked on 3/30/2015 by Greg from Worcester, MA

              2 answers

              • Staff Reviewer

                A:

                Rheem does not spec. their units for use in mobile homes at this time.

                Answered on 3/31/2015 by Dennis from Atl
              • Staff Reviewer

                A:

                Rheem does not spec. their units for use in mobile homes at this time.

                Answered on 3/31/2015 by RS from Atlanta
            • Electric Tankless Water Heater - 13 kW

              Q:

              Sonny,
              You sent this yesterday.
              Sonny from CPO Rheem said:
              "Yes, this item is supposed to come with the 6 gauge wire for 60 amps. It appears that you got a mis-boxxed unit. Please call our customer service department so they can send you the correct item with the correct accessories. Thank you."
              I did as you suggested: I read the / your reply to him. The customer service agent, said just hook it up using my #6 to the supplied #10. I explained this would be very dangerous and I had been informed it must be a miss-boxed and you had recommended I call Customer service. He asked me to hold and came back in a minute, said all models ship with the #10, I should remove the #10 and use my #6. He didn't offer to send the right one. Honestly it's not a problem, I'll use my #6, I hadn't cut it yet. If he was right about all models shipping with a #10 wire. Someone is going to end up with a fire.
              Regards, John
              Asked on 3/30/2015 by John from Mesa

              0 answers

            • Electric Tankless Water Heater - 13 kW

              Q:

              I got my RTE 13, read the instructions calling for #6 wire, ran it. Surprised to find the unit arrived with AWG 10 installed, which of course is only good to 30 AMPs not the 60amps as per the specifications. Just curious as to how is is shipped with #10 but instruction call for #6. Please explain, Thanks

              PS asked the guy at Home Depot, he scratched his head as well.
              Asked on 3/28/2015 by John from Mesa, AZ

              1 answer

              • Staff Reviewer

                A:

                Yes, this item is supposed to come with the 6 gauge wire for 60 amps. It appears that you got a mis-boxxed unit. Please call our customer service department so they can send you the correct item with the correct accessories. Thank you.

                Answered on 3/30/2015 by Sonny from Lawrencville, GA
            • Electric Tankless Water Heater - 13 kW

              Q:

              I would like to know the measurements of this heater to make sure it will fit where I intend to put it
              Asked on 3/26/2015 by Brad from Springtown, Texas

              1 answer

              • Staff Reviewer

                A:

                The RTE-13 height is 10 in, width is 7-1/4 in, and depth is 3-1/4 inches.

                Answered on 3/27/2015 by RS from Atlanta
            • Electric Tankless Water Heater - 13 kW

              Q:

              can this be use for a walk in tub
              Asked on 3/14/2015 by dick d from northampton mass

              1 answer

              • Staff Reviewer

                A:

                Yes, this item can be used on an individual unit, like a walk-in tub. This unit will generate 4 gallons per minute of hot water. If that is enough for your tub, you will be good to go.

                Answered on 3/16/2015 by Sonny from Lawrencville, GA
            • Electric Tankless Water Heater - 13 kW

              Q:

              what if you get your tank in and it dooesnot work or the water does not get hot
              Asked on 3/7/2015 by bren from cullman

              2 answers

              • Staff Reviewer

                A:

                The product has warranty so you can exchange it if it doesn't work.

                Answered on 3/10/2015 by Sonny from Lawrencville, GA
              • A:

                The product have warranty so you can exchange it if it doesn't work.

                Answered on 3/7/2015 by Community Answer from None
            • Electric Tankless Water Heater - 13 kW

              Q:

              what if you get your tank in and it dooesnot work or the water does not get hot
              Asked on 3/7/2015 by bren from cullman

              1 answer

              • Staff Reviewer

                A:

                The product has warranty so you can exchange it if it doesn\'t work.

                Answered on 3/10/2015 by Sonny from Lawrencville, GA
            • Electric Tankless Water Heater - 13 kW

              Q:

              what if you get your tank in and it dooesnot work or the water does not get hot
              Asked on 3/7/2015 by bren from cullman

              0 answers

            • Electric Tankless Water Heater - 13 kW

              Q:

              02-28-2015 - SATURDAY .... THE UNIT COMES WITH TWO WIRES ( Black and a white wire ). THE UNIT IS SUPPOSED TO BE WIRED FOR 240 VOLTS. I SUPPOSED TO USE A 60 AMP BREAKER -- two slots for two wires. Am I supposed to wire the black and white wires that comes with the unit to the 60 amp breaker, hence, 240 volts OR wire as I would a 120v device -- Black to the breaker and white ( wire ) to the neutral bar ..... ?
              Asked on 2/28/2015 by ANDRE from WAGRAM, N.C.

              1 answer

              • Staff Reviewer

                A:

                Please contact Rheem at 866-720-2076 for technical information on installing this unit.

                Answered on 3/3/2015 by RS from Atlanta
            • Electric Tankless Water Heater - 13 kW

              Q:

              i have a 921 sq ft house, with propane, our current hot water heater is electric, but it costs a lot, is there a difference between the propane and electric tank-less hot water heaters?

              could you recommend which heater would be the best.. i live in the mountains power goes off often
              Asked on 2/3/2015 by meouse from Plains, Montana

              1 answer

              • Staff Reviewer

                A:

                The water heater that you are looking at is a point-of-use water heater, meaning that it will work on one application only, like a sink or shower. You need to look for a whole home unit. The propane water heaters from Rheem are good but if you are looking to go electric, you need to look at the Bosch whole home water heaters.

                Answered on 2/24/2015 by Sonny from Lawrencville, GA
            Displaying questions 1-10Previous | Next »

            Do you have a question about this product? 

             

            Warranty

            LIMITED WARRANTY
            RHEEM® or RUUD® Residential Tankless Gas Water Heaters

            GENERAL

            This Limited Warranty is only available to the original owner of this water heater. It is not transferable. Rheem Manufacturing Company (Rheem) warrants this Rheem or Ruud water heater, and its component parts, to be free from defects in materials and workmanship, under normal use and service, for the Applicable Warranty Period. At its option, Rheem will repair or replace the defective water heater, or defective component part(s), in accordance with the terms of this Limited Warranty, if it fails in normal use and service during the Applicable Warranty Period. The replacement water heater must be manufactured by Rheem. The replacement component part(s) must be Rheem authorized component part(s). The replacement unit will be warranted only for the unexpired portion of the original unit's Applicable Warranty Period.

            EFFECTIVE DATE

            The Effective Date of warranty coverage (or the beginning of the Applicable Warranty Periods) is the date of installation of the water heater, if properly documented. Otherwise, it is the date of manufacture of the water heater plus ninety (90) days.

            APPLICABLE WARRANTY PERIODS

            The Applicable Warranty Periods are ten (10) years from the Effective Date for the heat exchanger and three (3) years from the Effective Date for the component parts if the water heater is installed in a single-family dwelling. If the water heater is installed anywhere other than a single-family dwelling or in any system in which the water is recirculated, the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

            APPLICABLE WARRANTY PERIODS FOR PURCHASES AFTER 7/1/08 or a 53, 66, or 74 Model Rheem Tankless Water Heater

            The Applicable Warranty Periods are twelve (12) years from the Effective Date for the heat exchanger and five (5) years from the Effective Date for the component parts if the water heater is installed in a single-family dwelling. If the water heater is installed anywhere other than a single-family dwelling or in any system in which the water is recirculated, the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

            APPLICABLE WARRANTY PERIODS FOR PURCHASES BEFORE 7/1/08 or a 42 Model Rheem Tankless Water Heater

            The Applicable Warranty Periods are twelve (12) years from the Effective Date for the heat exchanger and five (5) years from the Effective Date for the component parts if the water heater is installed in a single-family dwelling. If the water heater is installed anywhere other than a single-family dwelling or in any system in which the water is recirculated, the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

            All Applicable Warranties will be limited to three (3) years from the Effective Date if the water heater is installed in a system in which the water is re-circulated, but not if its an on-demand re-circulation system which utilizes existing hot and cold water lines, or a dedicated return line without the use of a temperature sensor, timer, or a continuously operating pump

            All Applicable Warranties will be limited to three (1) year from the effective date if the water heater is installed anwhere other than a single-family dwelling.

            WARRANTY EXCLUSIONS

            This Limited Warranty will not cover:

            1. Service trips to your home to teach you how to install, use, or maintain this water heater or to bring the water heater installation into compliance with local building codes and regulations.
            2. This residential tankless water heater if it is installed for use in: spa or pool heating; a mobile home; a recreational vehicle; a boat or any other watercraft.
            3. Units installed in any circulating system in which the temperature of the incoming water to the water heater is in excess of 120° F.
            4. Damages, malfunctions or failures resulting from failure to install the water heater in accordance with applicable building codes/ordinances or good plumbing and electrical trade practices.
            5. Damages, malfunctions or failures resulting from improper installation or failure to operate and maintain the unit in accordance with the manufacturer's instructions provided, including outside of recommended water quality levels as listed in the chart below:
            6. Performance problems caused by improper sizing of the water heater or the gas supply line, the venting connection, combustion air openings, electric service voltage, wiring, or fusing.
            7. Damages, malfunctions or failures caused by improper conversion from natural gas to LP gas or LP gas to natural gas fuel source.
            8. Damages, malfunctions or failures caused by operating the water heater with any parts removed or with modified, altered, or unapproved parts installed.
            9. Damages, malfunctions or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God and the like.
            10. Heat exchanger failures (leaks) caused by operating the water heater in a corrosive or contaminated atmosphere or damages, malfunctions or failures caused by lime or mineral build-up.
            11. Damages, malfunctions or failures caused by operating the unit at water temperatures exceeding the maximum setting of the operating, or high limit, control.
            12. Heat exchanger failures caused by operating the water heater when it is not supplied with potable water.
            13. Damages, malfunctions or failures caused by subjecting the heat exchanger to pressures, or firing rates, greater than those shown on the rating label.
            14. Damages, malfunctions or failures resulting from the use of any attachment, including any energy saving device, not authorized by Rheem.
            15. Units installed outside the fifty states (and the District of Columbia) of the United States of America and the Dominion of Canada.
            16. Units removed from the original installation location and reinstalled elsewhere.
            17. Units that have had their rating labels altered, tampered with, or removed. A water heater should not be operated if the rating label is removed.

            LABOR, SHIPPING, AND PROCESSING COSTS

            This Limited Warranty does not cover any labor expenses for service, repairs, reinstallation, permits, or removal and disposal of the failed water heater, or defective component part(s). All such expenses are your responsibility. Rheem will pay the transportation costs for an “in-warranty” replacement water heater, or “in-warranty” replacement component part(s), to a convenient delivery point (selected by Rheem) near the place the original water heater, or original component part(s), is located: such as a local Rheem or Ruud water heater distributor.You must pay any local freight charges, including the cost of returning the failed water heater, or defective component part(s) to a convenient shipping location (selected by Rheem): such as a local Rheem or Ruud water heater distributor. Rheem does not authorize, recommend, or receive any benefit from any claims processing or similar fees charged by others to process warranty claims for any Rheem or Ruud water heater or component part(s). Rheem will not reimburse any party for these, or any other, fees not specifically covered in this Limited Warranty document.

            HOW TO OBTAIN WARRANTY CLAIM ASSISTANCE

            Any claim for warranty assistance must be made promptly. First, determine if your water heater is “in-warranty” (that is, within the Applicable Warranty Period).You can determine your unit's warranty status by adding its Applicable Warranty Period to its date of installation. However, if you do not have documentary proof of your water heater's date of installation, your unit's warranty status will be based on its date of manufacture. The first four digits of the unit's serial number represent the month and year it was manufactured. Add the Applicable Warranty Period plus ninety (90) days to the date of manufacture to determine whether the water heater is still covered by this Limited Warranty.You may also determine your unit's warranty status by obtaining the complete model number, complete serial number, and date of installation of your water heater and then accessing the “Warranty Verification” information on Rheem Water Heaters' internet website (www.rheem.com) or contacting Rheem Water Heaters' Claims Department (telephone (800) 621-5622) during normal business hours (in the Central Time Zone) to determine if the Applicable Warranty Period has expired. If your water heater is “in-warranty”, contact the plumber, or mechanical contractor, that installed it for assistance with the warranty repairs, or replacement, required.You may also select a plumber, or mechanical contractor, from your local Yellow Pages to assist you. Rheem Water Heaters' Technical Service personnel are available to assist you (by telephone at (800) 432-8373 or via e-mail at techserv@rheem.com) in obtaining “in-warranty” service or to answer your questions about the operation or repair of your water heater during normal business hours (in the Central Time Zone). Be prepared to provide the plumber, mechanical contractor, or Rheem Technical Service person you call with the complete model number, the complete serial number, and the date of installation of your water heater in addition to an explanation of your water heater problem. If an exact replacement is not available, Rheem will provide you with the current model of your water heater, or component part(s), or a replacement unit with comparable operating features. If government regulations or industry certification or similar standards require the replacement water heater, or replacement component part(s), to have features not found in the defective water heater, or the defective component part(s), you will be charged for the difference in price represented by those required features. If you pay the price difference for those required features and/or to upgrade the size and/or other features available on a replacement new water heater, you will also receive a complete new Limited Warranty (with the full Applicable Warranty Periods) for the replacement new water heater. Rheem reserves the right to inspect, or require the return of, the failed water heater or the defective component part(s). Each “in-warranty” failure water heater must be made available to Rheem (with the rating label and all the component parts intact) in exchange for the replacement water heater. Each defective “in-warranty” component part to be replaced must be returned to Rheem in exchange for the replacement component part. Warranty compensation is subject to validation of “in-warranty” coverage by Rheem Claims Department personnel.

            • To obtain warranty compensation for an “in-warranty” water heater failure, you must provide Rheem with: (at Rheem's option) either the failed water heater (with the rating label and all the component parts intact) or the complete original rating label (photocopies are not acceptable) removed from the failed water heater; the complete model number and the complete serial number of the Rheem or Ruud water heater that replaced the failed unit; and the date the original water heater failed.You may also be required to provide documentary proof of the failed water heater's date of installation to establish its “in-warranty” status.
            • To receive warranty compensation for an “in-warranty” defective component part, you must provide Rheem with: the defective component part; the complete model number and the complete serial number of the Rheem or Ruud water heater from which the defective component part was removed; and the date the defective component part failed.You may also be required to provide documentary proof of the date of installation of the Rheem or Ruud water heater from which the defective part was removed — or the date of purchase of the part (if it was purchased separately) — to establish the “in-warranty” status of the defective component part.
            Warranty claim documentation should be mailed promptly to
            Rheem Water Heaters, Claims Department
            2600 Gunter Park Drive East
            Montgomery, Alabama 36109