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Rheem RTE-13 Electric Tankless Water Heater - 13 kW
Model#: RHMNRTE-13
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Condition:
New

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Brand new items;Full manufacturer warranty available
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Manufacturer inspected, repaired and tested items; CPO 60 day money back guarantee
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New or Recon items with possible minor cosmetic damage; CPO 60 day money back guarantee
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Returned items inspected, repaired and tested by CPO technicians; CPO 60 day money back guarantee

Rheem RTE-13 Electric Tankless Water Heater - 13 kW

Model#: RHMNRTE-13
Retail:
$239.99
Our Price:
$219.99
Sale Price:
$169.99
You Save:
$70.00 (29%)
In Stock
Qty

Product Overview

Additional Information

Details

Continuous, on demand, hot water and a compact design means this Electric Tankless Water Heater is perfect for point-of-use applications.
Features:
  • Can heat a maximum of 4 gallons per minute
  • Energy efficient when compared to traditional water heaters
  • On-unit temperature control
  • LEDs indicate active element and standby mode
  • Standard 1/2 in. water connection
  • Rugged brass/copper heat exchanger
  • Great for homes, condos, hospitals, boats, offices, laboratories, and anywhere hot water is needed
Includes:
  • 13 kW Electric Tankless Water Heater - RTE-13

Specifications

Weight: 8 lbs.
Activation Flow: 0.40 GPM
Amperage: 54
Application: Point-Of-Use
Kilowatts: 13
Required Breaker: 60 Amp
Water Connection: 1/2 in. NPT
Wire Size: 6 Gauge

Reviews

Product Reviews

REVIEW SNAPSHOT®

by PowerReviews
RheemElectric Tankless Water Heater - 13 kW
 
4.3

(based on 35 reviews)

91%

of respondents would recommend this to a friend.

Pros

  • Works quickly (26)
  • Energy efficient (24)
  • Simple controls (18)
  • Long-lasting (7)
  • Easy to install (3)

Cons

  • Inaccurate controls (3)
  • Tough to install (3)

Best Uses

  • Small homes (19)
  • Home (18)
  • Office (10)
  • Large homes (4)
    • Reviewer Profile:
    • Homeowner (28), Avid do-it-yourselfer (12), Professional (8)

Reviewed by 35 customers

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Displaying reviews 6-10

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(10 of 10 customers found this review helpful)

 
5.0

The real deal!!

By Nick

from Nashville, TN

About Me Homeowner

Verified Buyer

Pros

  • Energy Efficient

Cons

  • Tough To Install

Best Uses

  • Small Homes

Comments about Electric Tankless Water Heater - 13 kW:

I took out my old 50 gallon water heater because it was in a bedroom closet and i was afraid it would bust someday and ruin my floors and furniture. I live alone in a small 2 bedroom home and the water fixtures (bathroom and kitchen) are close by where the water heater was located. Once I installed this Rheem 13, it more than puts out the heat I need for showering, dishes, and sink needs. I have only had it a week and am oversatisfied!

I installed it myself and have intermediate handyman skills. The plumbing ($20) was pretty easy but electrical was a challenge. Upgrading the breaker to a 220v 60amp breaker ($9) and running new 6/2 wire ($51) was difficult as it much larger wire that the 10 gauge previously used on my old water heater. It was hard to drop it down into my fuse panel.

So in total, it cost me about $260 and I have so much more room in my closet and don't fear coming into a lake at my house. Every install will have different hurdles but the savings in the long run will pay for your troubles up front. I'm not sure if this would work in a large home with a lot of hot water demanded by different outputs at once. It seems like a tough appliance and i have yet to challenge it's capabilities.

(2 of 2 customers found this review helpful)

 
5.0

Very Good Product

By Charlie

from Missouri

About Me Handyman, Homeowner

Verified Buyer

Pros

  • Energy Efficient
  • Works Quickly

Cons

    Best Uses

    • Home

    Comments about Electric Tankless Water Heater - 13 kW:

    I really like this heater..very good price and I received this in 2 days after ordering..shipping was super fast..easy to install..

    (2 of 3 customers found this review helpful)

     
    5.0

    13-watt tankless water heater

    By Jim the rancher

    from Mexia, Texas

    About Me Handyman, Homeowner

    Verified Buyer

    Pros

    • Energy Efficient
    • Good Deal
    • Precise Controls
    • Works Quickly

    Cons

      Best Uses

      • Office
      • Small Homes

      Comments about Electric Tankless Water Heater - 13 kW:

      Works great at reasonable price. Was hard and tricky to squeeze in 3 wires into plug but happy with this product.

      (2 of 2 customers found this review helpful)

       
      4.0

      home use of electric tankless 13kw

      By babytaz2yo

      from Rosharon Texas

      About Me Handyman, Homeowner, Professional

      Verified Buyer

      Pros

      • Energy Efficient
      • Precise Controls
      • Works Quickly

      Cons

        Best Uses

        • Mobile Home

        Comments about Electric Tankless Water Heater - 13 kW:

        I used flex tube to replace my tank water heater and was installed in under 30 min

         
        4.0

        Fast service

        By Coding Crow

        from Boulder, CO

        About Me Handyman, Homeowner, Professional

        Verified Buyer

        Pros

        • Precise Controls
        • Works Quickly

        Cons

          Best Uses

          • Small Homes

          Comments about Electric Tankless Water Heater - 13 kW:

          Provides all the hot water I need in my small home. Saves a huge amount of space. Hot water takes a few seconds longer after turning the faucet; I expected that as this system needs to heat up water as compared to a tank which has an immediate hot supply.

          Displaying reviews 6-10

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          Questions & Answers

          Do you have questions about this product?

          Get answers from real customers and in-house experts with AnswerBox.

          26 Questions | 41 Answers
          Displaying questions 1-10Previous | Next »
          • Electric Tankless Water Heater - 13 kW

            Q:

            If I use exactly 4 gallons in a minute, how long before before I can get 4 gallons again? Can this be done repetitiously to wash dishes in a coffee kiosk?
            Asked on 4/25/2015 by Bob from North Dakota

            1 answer

            • Staff Reviewer

              A:

              I would call Rheem technical support for your specific application. Rheem can be reached at 866-720-2076

              Answered on 4/27/2015 by RS from Atlanta
          • Electric Tankless Water Heater - 13 kW

            Q:

            I am wanting to buy a tankless that would essentially help the main tank water heater keep up during peak times. The tank is a 30 gallon and a 10 minute shower is pushing it, and with 4-5 (2 adults, 3-4 kids, bathing/showering is a pain. Could this unit be connected BEFORE the tank heater to help keep hot water longer??
            Asked on 4/8/2015 by dan

            1 answer

            • Staff Reviewer

              A:

              Please call the manufacturer direct at 1-866-720-2076 for technical assistance.

              Answered on 4/9/2015 by Dennis from Atl
          • Electric Tankless Water Heater - 13 kW

            Q:

            I am wanting to buy a tankless that would essentially help the main tank water heater keep up during peak times. The tank is a 30 gallon and a 10 minute shower is pushing it, and with 4-5 (2 adults, 3-4 kids, bathing/showering is a pain. Could this unit be connected BEFORE the tank heater to help keep hot water longer??
            Asked on 4/7/2015 by dan

            1 answer

            • Staff Reviewer

              A:

              Rheem specs this unit only for small point of use applications.

              Answered on 4/9/2015 by RS from Atlanta
          • Electric Tankless Water Heater - 13 kW

            Q:

            Does this unit comply with the new water heater standards mandated this month?
            Asked on 4/7/2015 by Ann the non-technical from Georgia

            1 answer

            • Staff Reviewer

              A:

              Yes, the water heaters meet or exceed the energy factor set by the new standards

              Answered on 4/16/2015 by Taylor from Atlanta,GA
          • Electric Tankless Water Heater - 13 kW

            Q:

            what would t take to change from an existing gas to electric?
            Asked on 4/2/2015 by djray from Oskaloosa ia

            2 answers

            • A:

              first question would be, why would you want to change from gas to electric? gas is normally more efficient.
              how many fixtures are you feeding?

              Answered on 4/13/2015 by erv from new mexico
            • Staff Reviewer

              A:

              For technical information,please contact the manufacturer at 1-866-720-2076.

              Answered on 4/7/2015 by Dennis from Atl
          • Electric Tankless Water Heater - 13 kW

            Q:

            I would like to install this in my barn to have hot water to bath my horses. I have four horses but would never bath all four at the same time.
            Asked on 4/2/2015 by Ray from Cumming, GA

            1 answer

            • Staff Reviewer

              A:

              The 4gpm is a best case scenario, this water heater could possibly work for your use but the flow rate is going to be a concern if you were trying to bathe more than one at a time

              Answered on 4/8/2015 by Anonymous
          • Electric Tankless Water Heater - 13 kW

            Q:

            I have a 2 bathroom home in florida with just the wife and I occasional visitors. Our demands for
            hot water are light. Is the Rheem 13 compatible?
            Asked on 4/1/2015 by bill from palm coast FL

            1 answer

            • Staff Reviewer

              A:

              The Rheem Electric water heaters are designed for point of use applications.The larger the unit the better for dispersed hot water for multiple items running at the same time.

              Answered on 4/2/2015 by Dennis from Atl
          • Electric Tankless Water Heater - 13 kW

            Q:

            Can this unit (or any other Rheem tankless unit) be used in a park model mobile home? Can any of them use propane? If it is flushed out and winterized can it be mounted on the exterior of the unit?
            Asked on 3/30/2015 by Greg from Worcester, MA

            3 answers

            • Staff Reviewer

              A:

              Rheem does not spec. their units for use in mobile homes at this time.

              Answered on 3/31/2015 by Dennis from Atl
            • Staff Reviewer

              A:

              Rheem does not spec. their units for use in mobile homes at this time.

              Answered on 3/31/2015 by RS from Atlanta
            • A:

              yes. it can be installed in mobile homes.

              Answered on 3/30/2015 by Community Answer from None
          • Electric Tankless Water Heater - 13 kW

            Q:

            I got my RTE 13, read the instructions calling for #6 wire, ran it. Surprised to find the unit arrived with AWG 10 installed, which of course is only good to 30 AMPs not the 60amps as per the specifications. Just curious as to how is is shipped with #10 but instruction call for #6. Please explain, Thanks

            PS asked the guy at Home Depot, he scratched his head as well.
            Asked on 3/28/2015 by John from Mesa, AZ

            2 answers

            • A:

              The mfg. may have used a better type #10, capable of higher current due to type insulation. You will need the #6 with 60 amp supply to achieve 13 KW at 240v.

              Answered on 4/3/2015 by Sam, master electrician from Bonita Springs, Florida
            • Staff Reviewer

              A:

              Yes, this item is supposed to come with the 6 gauge wire for 60 amps. It appears that you got a mis-boxxed unit. Please call our customer service department so they can send you the correct item with the correct accessories. Thank you.

              Answered on 3/30/2015 by Sonny from Lawrencville, GA
          • Electric Tankless Water Heater - 13 kW

            Q:

            I would like to know the measurements of this heater to make sure it will fit where I intend to put it
            Asked on 3/26/2015 by Brad from Springtown, Texas

            1 answer

            • Staff Reviewer

              A:

              The RTE-13 height is 10 in, width is 7-1/4 in, and depth is 3-1/4 inches.

              Answered on 3/27/2015 by RS from Atlanta
          Displaying questions 1-10Previous | Next »

          Do you have a question about this product? 

           

          Warranty

          LIMITED WARRANTY
          RHEEM® or RUUD® Residential Tankless Gas Water Heaters

          GENERAL

          This Limited Warranty is only available to the original owner of this water heater. It is not transferable. Rheem Manufacturing Company (Rheem) warrants this Rheem or Ruud water heater, and its component parts, to be free from defects in materials and workmanship, under normal use and service, for the Applicable Warranty Period. At its option, Rheem will repair or replace the defective water heater, or defective component part(s), in accordance with the terms of this Limited Warranty, if it fails in normal use and service during the Applicable Warranty Period. The replacement water heater must be manufactured by Rheem. The replacement component part(s) must be Rheem authorized component part(s). The replacement unit will be warranted only for the unexpired portion of the original unit's Applicable Warranty Period.

          EFFECTIVE DATE

          The Effective Date of warranty coverage (or the beginning of the Applicable Warranty Periods) is the date of installation of the water heater, if properly documented. Otherwise, it is the date of manufacture of the water heater plus ninety (90) days.

          APPLICABLE WARRANTY PERIODS

          The Applicable Warranty Periods are ten (10) years from the Effective Date for the heat exchanger and three (3) years from the Effective Date for the component parts if the water heater is installed in a single-family dwelling. If the water heater is installed anywhere other than a single-family dwelling or in any system in which the water is recirculated, the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

          APPLICABLE WARRANTY PERIODS FOR PURCHASES AFTER 7/1/08 or a 53, 66, or 74 Model Rheem Tankless Water Heater

          The Applicable Warranty Periods are twelve (12) years from the Effective Date for the heat exchanger and five (5) years from the Effective Date for the component parts if the water heater is installed in a single-family dwelling. If the water heater is installed anywhere other than a single-family dwelling or in any system in which the water is recirculated, the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

          APPLICABLE WARRANTY PERIODS FOR PURCHASES BEFORE 7/1/08 or a 42 Model Rheem Tankless Water Heater

          The Applicable Warranty Periods are twelve (12) years from the Effective Date for the heat exchanger and five (5) years from the Effective Date for the component parts if the water heater is installed in a single-family dwelling. If the water heater is installed anywhere other than a single-family dwelling or in any system in which the water is recirculated, the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

          All Applicable Warranties will be limited to three (3) years from the Effective Date if the water heater is installed in a system in which the water is re-circulated, but not if its an on-demand re-circulation system which utilizes existing hot and cold water lines, or a dedicated return line without the use of a temperature sensor, timer, or a continuously operating pump

          All Applicable Warranties will be limited to three (1) year from the effective date if the water heater is installed anwhere other than a single-family dwelling.

          WARRANTY EXCLUSIONS

          This Limited Warranty will not cover:

          1. Service trips to your home to teach you how to install, use, or maintain this water heater or to bring the water heater installation into compliance with local building codes and regulations.
          2. This residential tankless water heater if it is installed for use in: spa or pool heating; a mobile home; a recreational vehicle; a boat or any other watercraft.
          3. Units installed in any circulating system in which the temperature of the incoming water to the water heater is in excess of 120° F.
          4. Damages, malfunctions or failures resulting from failure to install the water heater in accordance with applicable building codes/ordinances or good plumbing and electrical trade practices.
          5. Damages, malfunctions or failures resulting from improper installation or failure to operate and maintain the unit in accordance with the manufacturer's instructions provided, including outside of recommended water quality levels as listed in the chart below:
          6. Performance problems caused by improper sizing of the water heater or the gas supply line, the venting connection, combustion air openings, electric service voltage, wiring, or fusing.
          7. Damages, malfunctions or failures caused by improper conversion from natural gas to LP gas or LP gas to natural gas fuel source.
          8. Damages, malfunctions or failures caused by operating the water heater with any parts removed or with modified, altered, or unapproved parts installed.
          9. Damages, malfunctions or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God and the like.
          10. Heat exchanger failures (leaks) caused by operating the water heater in a corrosive or contaminated atmosphere or damages, malfunctions or failures caused by lime or mineral build-up.
          11. Damages, malfunctions or failures caused by operating the unit at water temperatures exceeding the maximum setting of the operating, or high limit, control.
          12. Heat exchanger failures caused by operating the water heater when it is not supplied with potable water.
          13. Damages, malfunctions or failures caused by subjecting the heat exchanger to pressures, or firing rates, greater than those shown on the rating label.
          14. Damages, malfunctions or failures resulting from the use of any attachment, including any energy saving device, not authorized by Rheem.
          15. Units installed outside the fifty states (and the District of Columbia) of the United States of America and the Dominion of Canada.
          16. Units removed from the original installation location and reinstalled elsewhere.
          17. Units that have had their rating labels altered, tampered with, or removed. A water heater should not be operated if the rating label is removed.

          LABOR, SHIPPING, AND PROCESSING COSTS

          This Limited Warranty does not cover any labor expenses for service, repairs, reinstallation, permits, or removal and disposal of the failed water heater, or defective component part(s). All such expenses are your responsibility. Rheem will pay the transportation costs for an “in-warranty” replacement water heater, or “in-warranty” replacement component part(s), to a convenient delivery point (selected by Rheem) near the place the original water heater, or original component part(s), is located: such as a local Rheem or Ruud water heater distributor.You must pay any local freight charges, including the cost of returning the failed water heater, or defective component part(s) to a convenient shipping location (selected by Rheem): such as a local Rheem or Ruud water heater distributor. Rheem does not authorize, recommend, or receive any benefit from any claims processing or similar fees charged by others to process warranty claims for any Rheem or Ruud water heater or component part(s). Rheem will not reimburse any party for these, or any other, fees not specifically covered in this Limited Warranty document.

          HOW TO OBTAIN WARRANTY CLAIM ASSISTANCE

          Any claim for warranty assistance must be made promptly. First, determine if your water heater is “in-warranty” (that is, within the Applicable Warranty Period).You can determine your unit's warranty status by adding its Applicable Warranty Period to its date of installation. However, if you do not have documentary proof of your water heater's date of installation, your unit's warranty status will be based on its date of manufacture. The first four digits of the unit's serial number represent the month and year it was manufactured. Add the Applicable Warranty Period plus ninety (90) days to the date of manufacture to determine whether the water heater is still covered by this Limited Warranty.You may also determine your unit's warranty status by obtaining the complete model number, complete serial number, and date of installation of your water heater and then accessing the “Warranty Verification” information on Rheem Water Heaters' internet website (www.rheem.com) or contacting Rheem Water Heaters' Claims Department (telephone (800) 621-5622) during normal business hours (in the Central Time Zone) to determine if the Applicable Warranty Period has expired. If your water heater is “in-warranty”, contact the plumber, or mechanical contractor, that installed it for assistance with the warranty repairs, or replacement, required.You may also select a plumber, or mechanical contractor, from your local Yellow Pages to assist you. Rheem Water Heaters' Technical Service personnel are available to assist you (by telephone at (800) 432-8373 or via e-mail at techserv@rheem.com) in obtaining “in-warranty” service or to answer your questions about the operation or repair of your water heater during normal business hours (in the Central Time Zone). Be prepared to provide the plumber, mechanical contractor, or Rheem Technical Service person you call with the complete model number, the complete serial number, and the date of installation of your water heater in addition to an explanation of your water heater problem. If an exact replacement is not available, Rheem will provide you with the current model of your water heater, or component part(s), or a replacement unit with comparable operating features. If government regulations or industry certification or similar standards require the replacement water heater, or replacement component part(s), to have features not found in the defective water heater, or the defective component part(s), you will be charged for the difference in price represented by those required features. If you pay the price difference for those required features and/or to upgrade the size and/or other features available on a replacement new water heater, you will also receive a complete new Limited Warranty (with the full Applicable Warranty Periods) for the replacement new water heater. Rheem reserves the right to inspect, or require the return of, the failed water heater or the defective component part(s). Each “in-warranty” failure water heater must be made available to Rheem (with the rating label and all the component parts intact) in exchange for the replacement water heater. Each defective “in-warranty” component part to be replaced must be returned to Rheem in exchange for the replacement component part. Warranty compensation is subject to validation of “in-warranty” coverage by Rheem Claims Department personnel.

          • To obtain warranty compensation for an “in-warranty” water heater failure, you must provide Rheem with: (at Rheem's option) either the failed water heater (with the rating label and all the component parts intact) or the complete original rating label (photocopies are not acceptable) removed from the failed water heater; the complete model number and the complete serial number of the Rheem or Ruud water heater that replaced the failed unit; and the date the original water heater failed.You may also be required to provide documentary proof of the failed water heater's date of installation to establish its “in-warranty” status.
          • To receive warranty compensation for an “in-warranty” defective component part, you must provide Rheem with: the defective component part; the complete model number and the complete serial number of the Rheem or Ruud water heater from which the defective component part was removed; and the date the defective component part failed.You may also be required to provide documentary proof of the date of installation of the Rheem or Ruud water heater from which the defective part was removed — or the date of purchase of the part (if it was purchased separately) — to establish the “in-warranty” status of the defective component part.
          Warranty claim documentation should be mailed promptly to
          Rheem Water Heaters, Claims Department
          2600 Gunter Park Drive East
          Montgomery, Alabama 36109