Panasonic 18V Metal Cutter Kit EY3552GQW Warranty Information:

Matsushita Home and Commercial Products Company, ("Panasonic"), will repair or replace, at Panasonic's option, this product, free of charge in the event of a defect in materials or workmanship as follows: PartsNew or rebuilt parts in exchange for defective parts for one (1) year from the date of original purchase. Battery Pac/BatteryBattery packs and batteries are warranted for a period of one year from the date of original purchase. LaborCarry-in or mail-in service for one (1) year from the date of original purchase. Carry-in or mail-in service in the continental U.S.A. can be obtained during the warranty period from an authorized Panasonic service center listed in the service canter directory, or, in the continental U.S.A., call 201-392-6655/Power Tool Department, to locate an authorized Panasonic service center.This warranty is extended only to the original purchaser. A purchase receipt of other proof of date of original purchase will be required before warranty performance is rendered.This warranty does not cover damage which occurs in shipment or failures which are caused by products nor supplied by Panasonic, or failures which result from normal wear, accident misuse, abuse, neglect, mishandling, misapplication, alteration, modification, overloading the product beyond its rated capacity, using the product with an improper accessory or service by anymore other than an authorized Panasonic service center, or damage that is attributable to acts of God. Limits & ExclusionsThere are no express warranties except as listed above.PANASONIC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.This limited warranty gives you specific legal rights and you may also have other rights, which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your authorized service center. If the problem is not handled to your satisfaction, then write to the Matsushita Home and Commercial Products Company, Appliance Products Div., Power Tool Department/Service Administration 4A-3, One Panasonic Way, Secaucus, NJ 07094. 30-Day Quality Satisfaction GuaranteeIf you are dissatisfied with any Panasonic Cordless Power Tool, for any reason, simply return it to the place of purchase, with proof of purchase, in the original packaging, with all accessories, parts and instructions, within 30 days of the date of purchase, for a full refund or call Panasonic at 201-392-6655.Abuse or misapplication of any power tool voids the guarantee.For the dealer and servicer nearest you, call 1-800-338-0552.