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Q:I have a Generac 7000 w,(running)generator. I also have a propane furnace with a fan blower, all of which is powered by 120 volt. Last week we lost power for 24 hours with 12" of snow. So I started my new generator and then plugged the cord from my furnace into a long, but heavy cord attached to the generator... The fan came on, the igniter came on, and then gas came in an ignited, but for only 2 seconds, after which it cut off. Tried several times with same result. When power came back on I plugged into the original outlet and everything worked fine. I then grounded the generator(with 8 ft copper rod) which should have been done originally. When I tried once again the same scenario happened. The furnace is a Rheem, Criterion II, that was installed in 1998. Need help on this one.
A:Please contact Generac directly for technical support at 888-436-3722.
Q:I have a Generac generator, that is both propane and gas, and rated at 7000 running Kw. I do not want an automatic switch, but rather a mechanical switch, to allow me to manually start the generator, shut down the main power switch, and then to select which circuits I want to power, which would change from time to time, depending on my immediate need. For example from time to time I would power up my well, which is 17 amp running and 3 times that peak. I was assured that this generator could run my well, however, I am aware I would not want much other load on when it is to run.. Again, I am not looking for whole house, or auto on.. but a switch that is safe and controllable. Also, as is the case with 99.9% of all breaker boxes in the west, mine is outside, for what insane purpose I do not know. My question, can a switch such as I am looking for be mounted inside my garage by installing next to the breaker box, but turning it to the inside not leaving it exposed outside. Gene
A:The transfer switch is called a "manual transfer switch". We would recommend model 6294. We would also recommend contacting Generac directly for additional tech related support.
Q:What size is the wire that goes to the generator from the transfer panel?
A:The wire sizes for this transfer switch are as follows: 6-gauge hot, 6-gauge neutral, 8-gauge ground, and 18-gauge control.
Q:WHAT ARE THE DIMENSIONS OF THIS PORDUCT?
A:The Generac 100 Amp 16-Circuit 120/240V Single Phase Pre-Wired Automatic Transfer Switch with Built-In Load Center dimensions are 26.4" H X 12.6" W X 6.3" D.
NOTE: ALL UNITS MUST HAVE A START-UP INSPECTION PERFORMED BY AN AUTHORIZED GENERAC DEALER.
For a period of 2 (two) years from the date of sale/start date, Generac Power Systems, Inc. will, at its option, repair or replace any part(s) which, upon examination, inspection, and testing by Generac Power Systems or a Generac Power Systems Authorized Warranty Service Facility, is found to be defective under normal use and service, in accordance with the warranty schedule set forth below. Any equipment that the purchaser/owner claims to be defective must be returned to, and examined by the nearest Generac Power Systems Authorized Warranty Service Facility.
All transportation costs under the warranty, including return to the factory, are to be borne and prepaid by the purchaser/owner. This warranty applies only to Generac Power Systems Transfer Switch applications, as Generac Power Systems, Inc. have defined Transfer Switch application, provided said Transfer Switch has been initially installed and inspected on-site by a Generac Power Systems Authorized Service Dealer or branch thereof. A scheduled maintenance agreement with a local Authorized Generac Power Systems Dealer is highly recommended to verify adequate service has been performed on the unit throughout the warranty period.
• A Generac Power Systems, Inc. Transfer Switch is highly recommended to be used in conjunction with the genset. If a non Generac genset is substituted for use and directly causes damage to the Generac Transfer Switch, no warranty coverage shall apply.
• All warranty expense allowances are subject to the conditions defined in Generac Power Systems Warranty, Policies, and Procedures Flat Rate Manual.
• Units that have been resold are not covered under the Generac Power Systems Warranty, as this Warranty is not transferable.
THIS WARRANTY SHALL NOT APPLY TO THE FOLLOWING:
THIS WARRANTY IS IN PLACE OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, SPECIFICALLY, GENERAC POWER SYSTEMS MAKES NO OTHER WARRANTIES AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
GENERAC POWER SYSTEMS ONLY LIABILITY SHALL BE THE REPAIR OR REPLACEMENT OF PART(S) AS STATED ABOVE. IN NO EVENT SHALL GENERAC POWER SYSTEMS BE LIABLE FOR ANY INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF GENERAC POWER SYSTEMS, INC. NEGLIGENCE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. Purchaser/owner agrees to make no claims against Generac Power Systems, Inc. based on negligence. This warranty gives you specific legal rights. You also may have other rights that vary from state to state.