Freight deliveries require a delivery time be scheduled and someone must be present at the time of delivery to inspect and sign for the merchandise. A representative from the freight carrier will call the phone number entered at checkout to schedule the delivery.
For freight deliveries, you have the option of adding a liftgate to your delivery. A liftgate is the device that lowers a product from the truck to ground level.
CPO recommends adding liftgate service for freight deliveries exceeding 100 lbs if you do not have a loading dock or fork lift at the delivery address. Additional charges may apply. The liftgate option will be presented during the checkout process.
Please note that liftgate service only ensures the product is removed from the truck. We recommend you have the additional help of two to four people to move the product to its desired location because drivers are not required to assist.
Requesting liftgate service after ordering may result in additional charges and delays.
|Amps at 240V LPG:||29.2|
|Amps at 240V NG:||25|
|Rated Watts:||7 kW|
|Transfer Switch Amperage:||50 Amp|
REVIEW SNAPSHOT®by PowerReviews
Reviewed by 9 customers
Love product second one I did this year with no issues
I bought this unit to act as a stand-by source for our home in the mountains. Commercial power here is subject to interruption about 2-3 times a week but most are not of long duration. This unit has been very reliable after 6 mounts of use. Propane usage has been as expected. The included auto switchover works well. I did my own installation (I am a PE) in conjunction with a major addition to the house. Because of that, I was able to redirect essential circuits to not exceed the 7KW that this unit can supply. Particularly useful were the feed-through lugs on the auto-transfer panel that allowed me to power a existing subpanel in the old section. We cook and heat with gas so the major loads are lighting, referigeration and water pump. Those loads are easily handled by this unit. Even though we are at 5600', the max load test did not indicate a significant reduction in available output. I can recommend this unit.
Works great. This unit comes with NO wiring, thus installation is trickier. I installed this unit myself. Was fun project, but took me a good while. I had a licensed electrician look over my work. The only problem was, the transfer switch shipped with a bad 50 amp circuit breaker that I never would have figured out. Make no mistake, this unit is NOT quiet. You can have a conversation next to it while it is running, but you need to raise your voice some. We have not had a prolonged outage, but if we did, I have no doubt it would get old very quickly listening to that thing drone on. I have no doubt to get one whisper quiet would cost a fortune.
Recent power outages in Chicago left me the only one on the street with lights, air, and television. Perfect automatic on and off.
All in all was pretty fast and easy from purchase to installation.
Do you have questions about this product?
get answers from real customers and in-house experts with AnswerBox.
Q:Would you help me where the spark plug is located for model 5837?
A:Here is the link to the engine manual for this generator. http://www.generac.com/Service/ManualSearch/
Q:Am I reading the instruction correctly this unit has to be 36” to 60” away from my foundation and/or structures like my fence?
A:Yes, that is correct.
Q:Can the RTS14EZA1 transfer switch be used with this generator and replace the transfer switch that comes with this unit
A:The RTS14EZA1 is too large. This 7KW generator is only designed for use with it's included switch.
Q:I see the unit comes with a trans switch
A:Gas flow is regulated by the generator, but to determine the correct pipe size you must first determine the pressure you have. this can be done by a qualified plumber.
Q:How long (how many days) can I run this product without interruption?
A:It should be serviced after every 200 hours of use, basically like getting an oil change in your car...
Q:Can someone explain (briefly) installation? I assume that I would need at least an electrician. (I'm not a DIYer when it comes to electricity!)
A:First you will need to prep the location for the installation and place the composite pad on a firm and level surface. You will next place the generator on the pad. Then you will install the transfer switch (this is where a licensed electrician is very helpful), and wire it to the existing distribution panel in your home and and to the generator. You will next connect the fuel line (natural gas or propane, also helpful to have a licensed plumber for this step) to the generator. That is the simplified basics of installation. You can also download the installation manual from our site for detailed explanations of each step.
For a period of two years from the date of the original sale Generac Power Systems, Inc (Generac) warrants that its standby generator will be free from defects in material and workmanship for the items and period set forth below. Generac Power Systems, Inc, will, at its option, repair or replace and part(s) with, upon examination, inspections and testing by Generac Power Systems, Inc. or an Authorized/Certified Generac Dealer is found to be defective. Any equipment that the purchaser/owner claims to be defective must be examined by the nearest Authorized/Certified Generac Dealer. This warranty applied only to Generac emergency automatic standby generators used in "Standby" applications as Generac Power Systems, Inc has defined Standby. Scheduled Maintenance, as outlined by the generator owner's manual, is highly recommended. This Scheduled Maintenance should be performed by an Authorized/Certified Generac Dealer. This will verify service as been performed on this unit throughout the warranty period.
**This warranty applied to units installed in the US and Canada. Contact the Warranty Department for specific information on installations in International Markets.**
YEARS ONE and TWO
THIS WARRANTY SHALL NOT APPLY TO THE FOLLOWING:
THIS WARRANTY IS IN PLACE OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. SPECIFICALLY, GENERAC MAKES NO OTHER WARRANTIES AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Any implied warranties which are allowed by law, shall be limited in duration to the terms of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. GENERACS ONLY LIABILITY SHALL BE THE REPAIR OR REPLACEMENT OF PART(S) AS STATED ABOVE. IN NO EVENT SHALL GENERAC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF GENERAC'S NEGLIGENCE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation does not apply to you. This warranty gives you specific legal rights. You also have other rights from state to state.