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Q:Is this an outward clench or inward clench tacker
A:This item does not work by clenching the grip. You hammer the head into the intended surface to dispense the tacks.
Q:How do you load the staples? I lost the instruction manual.
A:Please contact the Mfg directly @ 1-800-433-9258
DEWALT offers a 30-day money back guarantee on all DEWALT accessories, except for pressure washer accessories. DEWALT accessories are fully guaranteed against defects in material and workmanship. The warranty does not cover misuse of product or normal wear and tear.