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Q:Will this work in replacement of my FSB14 firestorm as well?
A:This Black & Decker 14.4V Ni-Cd Battery is a compatible replacement for the FSB14 firestorm battery.
Q:I have found that the charger on my drill is not working, since I have received my new drill from you all.
A:If you got a defective item, follow these steps: Step #1: Call our Customer Care team at 1-866-577-0663 to request an Return Merchandise Authorization (RMA) Step #2: Pack your item for return to our distribution center. Step #3: We’ll send you a pre-paid shipping label to return your item. Step #4: Hand your package to any UPS driver or take your package to a UPS store for free delivery back to our location.
A:If you got a defective item, follow these steps: